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Shipping

Please see below our current shipping options:

AUSTRALIA 

Regular Postage: $10 (free on orders $75 and over)

Express Postage: $15 (flat rate on all orders)

INTERNATIONAL

Regular Postage: $30 (flat rate on all orders)

(Please be aware that at current we do not offer an express option for international postage)

TRACKING YOUR DELIVERY

Once your item has been posted, you will be emailed a tracking/article number that you can use to track your package. This can be done via the AusPost website.

Please be aware that once the package has been delivered to AusPost, the delivery time is out of our hands. International postage tracking may not be available to all countries. 

CUSTOMS AND TAXES

The payment of any customs/taxes are the responsibility of the customer, and are not included in our postage costs.

It is a requirement for us to include the total cost on the outside of the package for all international orders.

INCORRECT SHIPPING DETAILS

Once you have placed your order, any details cannot be changed and we cannot be held liable for any incorrect shipping details.

If you notice that you have entered the incorrect shipping details, please email us ASAP at shop@mangowood.com.au with the correct details. We cannot guarantee that these changes will be received before the package has left the store, but we will attempt to fix these whenever possible.

If the package is returned to sender due to non-pick up or insufficient details, no postage costs can be refunded. If this does occur, we will then contact the customer to re-organise postage, which may incur extra charges for the customer.

If you are sending to a business address, please include the business name.

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